Privacy Policy Page:

Privacy Policy

Your privacy is important to us. Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information. By using our platform, you agree to the terms outlined below.

Policy Changes
We may amend, modify, or update this Policy at any time. Any changes will be communicated to you, but we recommend reviewing the Policy periodically to stay informed about the latest terms.

Data Collection
We only ask for critical information required to complete your booking with an expert. Your personal data is used to facilitate our services and ensure you have a smooth experience on our platform.

Confidentiality of Sessions
Whatever happens during your session with an expert remains strictly confidential. We do not collect, record, or store any information exchanged between you and your coach. Your privacy is respected at all times.

Who Has Access to Your Data?
Only authorized personnel with a direct role in delivering or improving our services may access your data. No one else is privy to your session details or personal information.

Account Deletion
If you wish to delete your account, please contact technical support by using the chat button at the bottom right of the page. We will process your request in accordance with legal and regulatory obligations.

Legal Jurisdiction
This Policy is governed by the laws of the United Kingdom. Any disputes arising from this Policy will be handled exclusively by UK courts.

How We Use Your Data

We may use your data for the following purposes:

• To fulfill our contractual obligations and provide our services to you.
• To notify you of changes to our services.
• To improve our services through market research, statistical analysis, and troubleshooting.
• To comply with legal and regulatory requirements.
• To protect our services and enforce our rights or the rights of others by preventing fraud and other offenses.
• To send direct marketing messages about our products, services, and special offers, with your consent.
• To provide personalized recommendations and tailored advertising.
• For online behavioral advertising and targeted marketing using cookies (see below).

Disclosure of Data
We may disclose your data:

• To comply with legal or regulatory obligations or at the request of government or judicial authorities.
• To enforce our Terms of Service or other agreements.
• To protect the rights, property, or safety of our users and others.

Cookies

We use cookies—small text files stored on your device—to enhance your experience on our site. Cookies allow us to remember your details, improve site functionality, and target ads more effectively. If you prefer not to have cookies stored on your device, you can disable them through your browser settings. However, this may affect certain features of our site.

Data Protection

We take appropriate security measures to protect your personal information. While we strive to safeguard your data using industry-standard methods, no transmission over the internet is entirely secure. Therefore, any data you send us is at your own risk, and we cannot guarantee complete protection.